Effects of Forest Therapy Programs on the Stress and Emotional Change of Emotional Labor Workers

산림치유프로그램이 감정노동자의 스트레스 및 감정 변화에 미치는 영향

  • Received : 2018.07.23
  • Accepted : 2018.10.04
  • Published : 2018.09.30

Abstract

This study was performed to analyzed the effect of forest therapy program on reduction of stress of emotional labor workers and their positive and negative emotions based on the survey of 224 counselors who participated in the therapeutic camp 'Healing Solution' conducted by National Center for Forest Therapy from April to May, 2018. For data analysis, frequency analysis and a paired sample t-test was conducted using the SPSS 24.0 program to examine the difference in the stress of counselors and their positive and negative emotions before and after their participation in the forest therapy program. In this research, 96.4% of the subjects were female, their mean age was 39. As a result of the analysis, the overall stress decreased from $39.31{\pm}23.42$ to $11.05{\pm}11.70$, the positive affection improved from $23.18{\pm}6.56$ to $25.17{\pm}6.79$, and the negative affection decreased from $15.81{\pm}6.76$ to $11.91{\pm}3.69$. The results indicated that counselors who participated in the program showed a significant decrease in the stress response index and the values of sub-domain such as physical symptoms, depression symptoms, and anger symptoms. Moreover, all participant exhibited a significant decrease in stress. This result verifies that the forest therapy program is effective in reducing the stress of counselors and changing their positive and negative emotions. These results are expected to be used to promote more active forest therapy programs for emotional labor workers exposed to a high level of stress.

본 연구는 감정노동자를 대상으로 2018년 4월부터 5월까지 국립산림치유원에서 실시한 2박 3일형 다스림 치유캠프 '힐링 솔루션'에 참가한 상담사 224명을 대상으로 하였다. 산림치유프로그램이 상담사의 스트레스 해소와 긍정 부정감정에 어떻게 영향을 미치는지 알아보기 위하여 본 연구를 실시하였다. 자료분석은 SPSS 24.0 프로그램을 사용하여 빈도분석과 대응 표본 t-검정을 실시하였다. 연구대상자의 96.4%가 여성이었고, 평균 연령은 39세였다. 산림치유프로그램 참가 전과 후의 스트레스 및 긍정 부정감정의 차이를 살펴본 결과, 대상자의 전체 스트레스는 사전 평균 $39.31{\pm}23.42$점에서 사후 평균 $11.05{\pm}11.70$점으로 감소하였다. 긍정감정에 관한 감정 변화는 사전 평균 $23.18{\pm}6.56$점에서 사후 평균 $25.17{\pm}6.79$점으로 증가하였으며, 부정감정 변화는 사전 평균 $15.81{\pm}6.76$점에서 사후 평균 $11.91{\pm}3.69$점으로 감소하면서 산림치유프로그램에 참가한 상담사들의 스트레스 및 긍정 부정 감정 변화에 긍정적으로 유의한 효과를 보였다. 숲에서의 산림치유프로그램이 상담사들의 스트레스 저감과 긍정 감정 향상, 부정감정 해소에 효과적임을 보여주고 있다. 스트레스 위험에 노출된 감정노동자들을 위하여 적극적인 산림치유 활동이 활성화되기를 기대한다.

Keywords

Acknowledgement

Supported by : 국립산림치유원

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