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The Effect of Presence and Engagement in HMD(Head Mounted Display) Virtual Reality Advertising on Attitude and Memory

HMD(Head Mounted Display) 가상현실 광고가 현존감과 인게이지먼트 수준에 따라 태도와 기억에 미치는 효과

  • Han, Kwang-Seok (Division of Advertising and Public Relations, Namseoul University) ;
  • Cho, Jae-Hyun (Dept of Media & Communication, Daejin University)
  • 한광석 (남서울대학교 광고홍보학과) ;
  • 조재현 (대진대학교 미디어커뮤니케이션학과)
  • Received : 2019.04.02
  • Accepted : 2019.06.20
  • Published : 2019.06.28

Abstract

In this study, we examined how consumers who experience HMD virtual reality advertising differ in their ad attitudes and memory effects according to Presence (cognitive presence, emotional presence, media presence) and engagement level. Particularly, in the case of memory effect, the information that the user memorizes through the advertising is divided into "Attribute-Related Memory (ARM)" and "Global-Related Memory (GRM)" Respectively. First, the attitudes toward HMD based virtual reality ads are positive regardless of the type of presence. Second, in the virtual reality advertising, if the level of engagement is low, ARM that memorizes the information of the product attribute is increased, whereas if the level of engagement is high, the GRM which is the memory of the attitude-based evaluation information about the product is increased appear. Third, if cognitive presence and media presence are low, then ARM is more memorable than GRM.

본 연구는 HMD 가상현실 광고를 경험한 사용자가 현존감(인지적, 감성적, 미디어 현존감)과 인게이지먼트 수준에 따라 광고태도와 기억 효과에 어떠한 차이가 나타나는지를 실증적으로 살펴보았다. 특히 기억 효과의 경우 사용자가 광고를 통해 기억 하는 정보를 '개별적인 속성 기억정보(ARM: Attribute-Related Memory)'와 '종합적인 평가 기억정보(GRM: Global-Related Memory)'로 구분하여 연구를 진행하였다. 연구결과, 첫째, HMD 기반 가상현실 광고에 대한 태도는 현존감의 유형에 상관없이 모두 긍정적인 태도를 형성하였다. 둘째, 가상현실 광고에서는 인게이지먼트 수준이 낮으면 제품 속성 중심의 정보들을 기억하는 ARM이 증가하나 반대로 인게이지먼트 수준이 높으면 제품에 대한 태도 중심의 평가적 정보에 대한 기억인 GRM이 증가하는 것으로 나타났다. 셋째, 인지적 현존감과 미디어 현존감은 모두 인게이지먼트 수준이 낮으면 ARM이 GRM보다 많이 기억하는 것으로 나타났다. 향후 연구에서는 연구의 일반화를 위해 피험자 수를 늘리고 가외 변인을 줄일 수 있는 실험물 조작이 요구된다.

Keywords

Table 1. Result of MANOVA & ANOVA

OHHGBW_2019_v10n6_139_t0001.png 이미지

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