Journal of the Korea Convergence Society (한국융합학회논문지)

Korea Convergence Society (한국융합학회)
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Advertising effects of tendency of Facebook user's writing 'comment' and the number of 'like' in posting

페이스북 사용자의 '댓글'반응경향과 게시글의 '좋아요' 수가 광고효과에 미치는 영향

  • Received : 2019.05.08
  • Accepted : 2019.07.20
  • Published : 2019.07.28
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Abstract

This study explored how the tendency of writing 'comment' by Facebook users and the number of 'like' in posting message affected to product attitude, purchasing intention. One hundred thirty five male and female college students were divided into groups with high/low tendency of writing 'comment'. The subjects had to read posting message about athlete shoes on Facebook's newsfeed, different from the conditions under which the 'like' in the posting was high and low. Then, they were responded product attitude and the intention of purchasing. The results of two-way ANOVA showed that the users with low tendency of writing 'comment' displayed more positive product attitude and higher willingness to purchase under condition with a high 'like' number of posting than under condition with a low 'like' number of it.

본 연구는 페이스북 사용자의 '댓글'반응경향과 게시글의 '좋아요' 수가 포스팅된 제품에 대한 태도와 구매의도에 어떤 영향을 미치는지 알아보았다. 남녀 대학생 135명의 피험자를 '댓글'반응 경향이 높은 집단과 낮은 집단으로 나누고 게시글의 '좋아요' 수를 고(高)/저(低) 조건으로 구분하여, 페이스북 뉴스피드에 게시된 제품관련 글을 읽도록 한 후 제품태도와 구매의도를 측정하였다. 변량분석 결과 '댓글'반응 경향 고/저에 따른 제품태도와 구매의도에는 차이가 나타나지 않았지만, '댓글'반응경향과 '좋아요' 수 고/저에 따른 상호작용이 유의하였다. 즉, '댓글'반응경향이 높은 사용자는 게시글의 '좋아요' 수에 따른 제품태도와 구매의도에 차이가 없었지만, '댓글'반응경향이 낮은 사용자는 '좋아요' 수 저(低)조건보다 '좋아요' 수 고(高)조건에서 더 호의적인 제품태도와 높은 구매의도를 보였다. 본 연구를 통해 페이스북 광고의 효과를 높이기 위해서는 사용자의 '좋아요' 반응을 많이 유발하는 것이 유용하며, '좋아요' 수가 많은 게시물 노출을 통해 사용자의 제품태도와 구매의도가 향상되는 것을 실증적으로 확인하였다는 점에 의의가 있다.

Keywords

Table 1. Means, Standard deviations(dependent variable: Product Attitude)

OHHGBW_2019_v10n7_109_t0001.png 이미지

Table 2. Means, Standard deviations(dependent variable: Purchasing Intention)

OHHGBW_2019_v10n7_109_t0002.png 이미지

Table 3. Two-way ANOVA analysis Results on Frequency of 'Comments' and Number of 'Likes' in Post

OHHGBW_2019_v10n7_109_t0003.png 이미지

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