Journal of Digital Convergence (디지털융복합연구)

The Society of Digital Policy and Management (한국디지털정책학회)
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A Study on the Convergent Factors Related to the State Anxiety of Female Administrative Staff in Medical Institution

의료기관 여성 행정직원의 상태불안과 관련된 융복합적 요인

  • Kim, Seung-Hee (Dept. of Health Administration, Vision University of Jeonju) ;
  • Bae, Sang-Yun (Dept. of Health Administration, Vision University of Jeonju)
  • 김승희 (전주비전대학교 보건행정학과) ;
  • 배상윤 (전주비전대학교 보건행정학과)
  • Received : 2019.05.30
  • Accepted : 2019.08.20
  • Published : 2019.08.28
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Abstract

This paper was attempted to identify the convergent factors related to the state anxiety of Female Administrative Staff in Medical Institutions(FASMI). For randomly selected 226 FASMI at 27 medical institutions in J region, from July 4, 2018 to July 25, 2018, we conducted an anonymous self-administered questionnaires. As a result of hierarchical multiple regression analysis, the state anxiety of respondents turned out to be significantly higher in following groups: a group in which subjective happiness is lower, a group in which cynicism, sub-areas of job burnout are higher, a group in which psychosocial stress is higher, the explanatory power of them was 57.3%. In conclusion, in order to lower the state anxiety of FASMI, it is necessary to increase subjective happiness, lower cynicism, which is a sub-area of job burnout, and to lower psychosocial stress. These results could be used in hospital job management and mental health education to lower the level of state anxiety in FASMI. Future research needs to develop and interpret a structural equation model that affects the state anxiety of FASMI.

본 논문은 의료기관의 여성 행정직원의 상태불안과 관련된 융복합적 요인을 규명하고자 시도되었다. 임의로 선정된 J지역 24개 의료기관의 여성 원무행정직 226명에 대하여 2018년 7월 4일부터 2018년 7월 25일까지 무기명 자기기입식 설문조사를 시행하였다. 위계적 다중회귀분석 결과, 주관적행복감이 낮을수록, 직무소진의 하위영역인 냉소가 높을수록, 사회심리적 스트레스가 높을수록, 상태불안이 높았으며 이들의 설명력은 57.3%이었다. 연구결과를 볼 때, 의료기관 여성 행정직원의 상태불안을 낮추기 위해서는 주관적행복감을 높이고, 직무소진의 하위영역인 냉소를 낮추고, 사회심리적 스트레스를 낮추는 노력이 필요하다. 이러한 결과는 의료기관 여성 행정직원의 상태불안을 낮추는 병원직무관리 및 정신보건교육에 활용될 수 있다. 추후연구에서는 의료기관 여성 행정직원의 상태불안에 영향을 미치는 구조방정식모형의 개발 및 해석이 필요하다.

Keywords

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