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Establishment of Strategic Agility through a Management Information Systems: A Case Study of "H" Resort

경영정보시스템 구축을 통한 전략적 민첩성의 달성: "H" 리조트 사례연구

  • 정태웅 (남서울대학교 호텔경영학과) ;
  • 김창식 (배화여자대학교 글로벌관광과)
  • Received : 2020.02.12
  • Accepted : 2020.03.09
  • Published : 2020.03.30

Abstract

Strategic agility plays an important role in maintaining a competitive advantage for companies, where information systems are introduced. The purpose of this study is to analyze the impact of the introduction of the information system on the strategic agility of the company through the analysis of the "H" resort, which has recently built the information system. Research shows that the introduction of resort management information systems promotes the level of strategic sensitivity, collective commitments and resource liquidity, which are key elements of strategic agility. This study confirmed that the establishment of resort information system has a positive effect on practitioners who want to create strategic agility. However, this study is a single case study and it is difficult to argue that the introduction of information systems is a positive for the strategic agility approach.

Keywords

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