Journal of the Korea Society of Computer and Information (한국컴퓨터정보학회논문지)

Korean Society of Computer Information (한국컴퓨터정보학회)
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The Effect of Job Stress and Job Exhaustion on Job Performance of Body Guards and Security Guards due to Organizational Culture

  • Received : 2020.06.01
  • Accepted : 2020.07.16
  • Published : 2020.07.31
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Abstract

This study conducted a questionnaire survey of 320 security guards to investigate the effects of job stress and job exhaustion on job performance according to the bodyguard's organizational culture. The conclusions obtained through this study are as follows. First, in the organizational culture, the innovation culture was found to have a negative effect on the job stress at the .01 level. Second, organizational culture was found to have no direct effect on job performance. Third, among organizational cultures, market culture was found to have a statistically negative effect on job performance at the .01 level. Fourth, job stress was found to affect job performance statistically as a negative (-) at .001 level. Fifth, job exhaustion was found to affect job performance statistically as negative (-) at .001 level. Sixth, job stress was found to have a mediating effect as negative (-) at the .01 level statistically in relation to the innovation culture of organizational culture and job performance. Seventh, job exhaustion was found to have no statistically significant effect on the relationship between organizational culture and job performance.

본 연구는 경호경비원의 조직문화에 따른 직무스트레스와 직무소진이 직무성과에 미치는 영향을 규명하기 위하여 경호경비원 320명을 대상으로 설문조사를 실시하였다. 이 연구를 통하여 얻은 결론은 다음과 같다. 첫째, 조직문화에서 혁신문화는 직무스트레스에 통계적으로 .01수준에서 부적(-)인 영향을 미친다. 둘째, 조직문화는 직무성과에 직접적인 영향을 미치지 않는다. 셋째, 조직문화 가운데 시장문화는 직무성과에 통계적으로 .01수준에서 부적(-)으로 영향을 미친다. 넷째, 직무스트레스는 직무성과에 통계적으로 .001수준에서 부적(-)으로 영향을 미친다. 다섯째, 직무소진은 직무성과에 통계적으로 .001수준에서 부적(-)으로 영향을 미친다. 여섯째, 직무스트레스는 조직문화의 혁신문화와 직무성과의 관계에서 통계적으로 .01수준에서 부적(-) 매개효과가 있다. 일곱째, 직무소진은 조직문화와 직무성과의 관계에서 통계적으로 유의한 영향이 없다.

Keywords

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