Journal of the Korean Society for Library and Information Science (한국문헌정보학회지)

Korean Society For Library And Information Science (한국문헌정보학회)
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A Study on User's Wayfinding Information-Seeking Behavior When Using the Mobile Map Application on Foot

도보 상황에서 모바일 지도 애플리케이션 이용자의 길 찾기 정보추구행위에 관한 연구

  • 권현정 (연세대학교 문헌정보학과 대학원) ;
  • 이지연 (연세대학교 문헌정보학과)
  • Received : 2021.01.25
  • Accepted : 2021.02.15
  • Published : 2021.02.28
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Abstract

This study aims to find an optimal method for the mobile map application to provide directions by analyzing users' behavior in wayfinding and the information referenced in the direction-finding tasks. The mobile application provided information such as 'the name of the store on the first floor,' 'current location and directions to proceed if there are multi-branching roads,' and 'alleyways.' In the visual representation of information, the application should pay attention to 'landmark elements such as subway station exits and bus stops,' 'the color of crosswalks and overpasses,' 'division between sidewalks and driveways,' and 'entry to the subway stations.' For the mobile map application to provide intuitive interaction, it is necessary to specify 'the direction toward the destination,' 'the possible rotation of the map screen,' and 'the big roads' preference guidance.'

본 연구는 이용자들이 도보 상황에서 모바일 지도 앱을 활용하는 행태와 길 찾기 과업에서 참고한 정보요소를 분석하여 지도 앱이 길 찾기 정보를 제공할 수 있는 최적의 방법을 도출하고자 하였다. 지도 앱이 제공해야 할 정보요소로는 '1층에 있는 상점 이름 정보', '여러 갈래의 길이 있는 경우 현재 위치 정보 및 나아가야 할 방향성 정보', '골목길 정보'가 있었다. 지도 앱이 정보의 시각적인 표현 부분에서 신경 써야 할 점은 '역 출구나 버스 정류장 등의 랜드마크적인 요소', '횡단보도나 육교의 색깔', '인도와 차도의 구분', '지하철 역 내 진입 정보' 등이 있었다. 또한 지도 앱이 직관적인 상호작용을 제공하기 위하여 '목적지를 향한 방향성 정보', '지도 화면의 회전 가능 정보', '큰 길 우선 안내에 관한 정보'를 명확하게 제시할 필요가 있음을 알 수 있었다.

Keywords

Acknowledgement

이 논문은 2019년 대한민국 교육부와 한국연구재단의 지원을 받아 수행된 연구임(NRF-2019S1A5C2A03083499).

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