Journal of the Korea Convergence Society (한국융합학회논문지)

Korea Convergence Society (한국융합학회)
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A Study on the Policy of the technical manpower of Small and medium SW companies in the Digital Convergence

디지털 융합시대 중소 SW기업 기술인력의 안정적 확보 정책 연구

  • Received : 2021.12.07
  • Accepted : 2022.01.20
  • Published : 2022.01.28
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Abstract

Due to COVID-19, non-face-to-face cultures such as remote classes, remote work, and tele-medicine are spreading. The major contributors to the settlement of such a non-face-to-face society are small and medium SW companies and SW manpower. However, recently as large platform companies and foreign big tech companies hire thousands of SW manpower, SW small and medium-sized companies are experiencing a serious manpower shortage. Therefore, the purpose of this study is to suggest policy alternatives for SMEs to stably secure SW manpower and support continuous business operation. To achieve this purpose, this study examines the current status of the SW industry and manpower, then summarizes related issues and suggests policy alternatives to solve these issues. Those policies include the reinforcement of incentives to support manpower retention such as the Naeil Chaeum deduction system, youth housing union composition, special military service system, recruitment of manpower through the contract semester system of employment conditions, reinforcement of customized education through supplementation of the SW manpower training voucher system, SW field skill standardization, establishment of a governance system for nurturing SW manpower, preparation of countermeasures against the outflow of manpower to large companies, and a win-win cooperation program for large and SME SW manpower.

코로나19로 인해 원격 수업, 원격 근무, 원격 의료 등 비대면 문화가 확산되고 있다. 이러한 비대면 사회로의 정착의 일등 공신은 SW중소기업과 SW인력이다. 그러나 최근 대형 플랫폼 업체 및 해외 빅테크 기업들이 수천명의 SW인력을 채용함으로 인해 SW중소기업들은 심각한 인력난을 겪고 있다. 이에 본 연구는 중소 SW기업들이 SW 인력을 안정적으로 확보하고 지속적인 사업 영위를 지원하기 위한 정책 대안을 제시하는 것을 목적으로 한다. 이러한 목적 달성을 위해 본 연구는 SW산업 및 인력 현황을 살펴 본 후, 산업계 전문가 등을 대상으로 설문조사 및 FGI(전문가 집중 인터뷰) 등을 통해 SW기업기술인력을 안정적으로 확보 할 수 있는 방안을 도출하여 SW인력확보의 애로사항 및 개선방안을 제안하였다. 그 정책들은 내일채움공제제도, 청년주택조합 구성 등과 같은 인력 유지 지원 인센티브 강화, 병역특례제도, 채용조건형 계약학기제 등에 의한 인력 채용, SW인력 양성 바우처 제도 보완 등을 통한 맞춤형 교육 강화, SW 분야 Skill 표준화, SW 인력 양성 거버넌스 체계 구축, 대기업 등으로의 인력 유출에 대한 대응책 마련 및 대·중소 SW 인력 상생협력 프로그램 등이다.

Keywords

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