Annals of Occupational and Environmental Medicine

The Korean Society of Occupational & Environmental Medicine (대한직업환경의학회)
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Psychosocial Distress and Its Related Factors among Clerical Public Officers

사무직 공무원의 스트레스 수준 및 관련요인

Cho, Kwang-Hee;Lee, Dong-Bae;Cho, Young-Chae
조광희;이동배;조영채

  • Published : 20070300
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Abstract

Objectives: This study was performed to determine the levels of psychosocial distress among clerical public officers to reveal the various related factors. Methods: A self-administered questionnaires was administered between Dec. 5th, 2005 and Jan. 31st, 2006, to 1,005 individuals in the service of general administration located in Daejeon City. The survey items included the subjects’socio-demographic and job-related characteristics, health-related behavior, degree of job demand, job autonomy, social support in work, type A behavior pattern, locus of control, sense of self-esteem, and psychosocial distress. Results: The results showed that 24.8% of subjects were categorized as high risk stress, 64.9% as latent stress, and 10.3% as normal. The level of psychosocial distress was influenced by various sociodemographic characteristics, such as personality traits (type A behavior pattern, locus of control, selfesteem) and whether performing health-related behavior or not, as well as according to job-related characteristics such as rank in work, job career, job specifications, job demand, job autonomy, social support in work. Conclusions: The effective strategy for stress reduction among governmental employees requires additional programs focusing on innovated job specifications and managed personality traits.

목적: 사무직 공무원들의 사회심리적 스트레스 수준을 파악하며, 이에 관여하는 제 특성을 알아보고자 시도하였다. 방법: 대전광역시에 소재하고 있는 정부 공공기관의 사무직 공무원 1,005명을 대상으로 구조화된 무기명 자기기입식 설문지(self-administered questionnaire)를 이용한 설문조사를 실시하였다. 조사는 2005년 12월 5일부터 2006년 1월 31일까지의 기간 동안에 실시하였으며, 연구에 사용한 설문지의 구성은 조사대상자의 인구사회학적 및 직업관련 특성, 건강관련행위, 업무요구도, 업무자율성, 직장의 사회적지지, A형 행동유형, 통제신념, 자기존중감, 사회 심리적 스트레스수준 등으로 구성하였다. 분석은 사회심리적 스트레스 수준을 종속변수로, 기타 제변수를 독립변수로 하여 단변량분석 및 다중선형회귀분석을 실시하였다. 결과: 전체 연구대상자의 사회심리적 스트레스 수준은 건강군이 10.3%, 위험수준은 아니지만 스트레스로부터 위협을 받을 수 있는 잠재적 스트레스군이 64.9%, 심각한 수준의 스트레스를 받고 있는 고위험스트레스군이 24.8%로 나타났다. 또한 스트레스는 인구사회학적 특성이나 직급, 근무경력 등의 직업관련 특성뿐만 아니라 건강관련행위의 실천 여부, 직무요구도, 직무자율성, 직장내에서의 사회적 지지와 같은 직무내용 및 인성(A형 행동유형, 통제신념)이나 자기 존중감 등에 의해서도 많은 영향을 받고 있었다. 결론: 따라서 공무원들의 스트레스를 감소시키기기 위해서는 직무내용의 개선 및 인성관리를 위한 프로그램의 개발 및 시행이 필요할 것으로 생각된다.

Keywords

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