Impact of human resource management and development on turnover intention of dental hygienist in Korean dental settings - Focusing on the moderating effect of career commitment

치과(병)의원 인적자원의 관리 및 개발이 치과위생사의 이직의도에 미치는 영향 - 경력몰입의 조절효과 -

  • Kim, Gi-Young (Department of Dental Hygiene, Wonju College of Medicine, Yonsei University) ;
  • Chung, Won-Gyun (Department of Dental Hygiene, Wonju College of Medicine, Yonsei University)
  • 김기영 (연세대학교 원주의과대학 치위생학과) ;
  • 정원균 (연세대학교 원주의과대학 치위생학과)
  • Received : 2010.11.02
  • Accepted : 2010.12.03
  • Published : 2010.12.30

Abstract

Objectives. Turnover of dental hygienists in Korea is a continual problem. The purpose of this study was to determine (i) effect of human resource management and development on turnover intention of Korean dental hygienists and (ii) the moderating effect of career commitment on independent and dependent variables. Methods. We investigated the hypothesis, by using multiple regression analysis and a three- way ANOVA technique. Results. Factors that had a negative effect on turnover intention included factors modified by human resource management: an employee's performance evaluation, employment and welfare. Career commitment moderated the association between (a) human resource management and development and (b) turnover intention. There were several major findings from the analysis of this moderating effect: (1) professional licenser management and (2) human resource development support in cases where there was a high level of education and career commitment reduced turnover intention. Conclusions. Chief Executive Officers in dental care settings should consider the level of education and career commitment of dental hygienists, when doing professional license management and human resource development such as differential management support. If this is done, differential management support will decrease turnover intention among dental hygienists.

Keywords

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