Journal of Korean Society for Quality Management (품질경영학회지)

Korean Society for Quality Management (한국품질경영학회)
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The Empirical Study on Relation between R&D Innovation Capability and Performance in Knowledge-Based Service Firms

R&D 혁신역량과 기업성과 간의 관계 연구

  • Kim, Moon Sun (TIPA(Korea Technology and Information Promotion Agency)) ;
  • Kim, Soo Jung (TIPA(Korea Technology and Information Promotion Agency)) ;
  • Nam, Kyung H. (Department of Applied Information Statistics, Kyonggi University)
  • 김문선 (중소기업기술정보진흥원) ;
  • 김수정 (중소기업기술정보진흥원) ;
  • 남경현 (경기대학교 응용정보통계학과)
  • Received : 2012.11.28
  • Accepted : 2012.12.12
  • Published : 2012.12.31
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Abstract

Purpose: This empirical study is focused on the relationship between innovation capability (R&D and Human Resource innovation) and performance in knowledge-based service firms. Methods: We build research model to test how each of innovation capability on technology and human resource is influenced on their financial and non-financial performance in the knowledge-based service industries. Based on the previous research, we hypothesized the factors are regarded innovation capabilities of the firms as the scale of R&D and human resources. Because this study is especially targeted to the performance of knowledge-based service firms. With the survey on 424 main knowledge-based service firms, the multi-regression analysis was performed. Results: The result showed that the scale of R&D and human resources capabilities are main factors for knowledge-based service firms' performance, which reflects the current industrial structure. Conclusion: This study empirically demonstrated that human resources are most important to the growth of knowledge-based service firms.

Keywords

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