Journal of the Ergonomics Society of Korea (대한인간공학회지)

Ergonomics Society of Korea (대한인간공학회)
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A Study on Office Environment Satisfaction and Worker's Subjective Symptoms

  • Jeong, Byung Yong (Department of Industrial and Management Engineering, Hansung University) ;
  • Shin, Dong Seok (Department of Industrial and Management Engineering, Hansung University) ;
  • Park, Myoung Hwan (Department of Industrial and Management Engineering, Hansung University)
  • Received : 2015.03.22
  • Accepted : 2015.04.06
  • Published : 2015.06.30
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Abstract

Objective:This study aims to investigate the correlation between office environment satisfaction levels and workers' subjective symptoms by conducting surveys asking office workers to state their subjective symptoms and office satisfaction levels. Background: The increased number of office workers and their work hours have led to new understandings of the importance of office environments including its temperature, humidity, noise levels, lighting, space arrangements, and quality of air. Method: Specific details on office work, office environment, office space satisfaction levels, workplace related symptoms, absence from work, due to workplace-related symptoms, were analyzed based on the survey answers given by 451 office workers who were the subjects of this research. Results: Office workers showed different characteristics of subjective symptoms depending on their gender, age, work experience, and time spent resting and on computers. Also, differences in symptoms were found for workers with different satisfaction levels for office environment (temperature, humidity, noise levels, quality of air, lighting) and office space arrangements (location of monitors, area and display of office space, chairs and desks). Conclusion and Application: Relationship between workers' satisfaction levels with the office environment and their subjective symptoms is expected to be serve as essential data for systematic management of the workplace.

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