Journal of the Korea Convergence Society (한국융합학회논문지)

Korea Convergence Society (한국융합학회)
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Factors Affecting on Organizational Commitment of Airline Flight of Crew in Convergency Society: Focus to Safety, Working Condition and Organizational Justice

융복합 사회에서 민간 항공사 운항승무원의 조직몰입 결정요인: 안전, 근무조건, 조직공정성을 중심으로

  • Noh, Yo-sup (Department of Aeronautical Science, Hanseo University)
  • 노요섭 (한서대학교 항공운항학과)
  • Received : 2015.05.27
  • Accepted : 2015.08.20
  • Published : 2015.08.31
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Abstract

The purpose of this study is to analyze the relationship between the safety, working condition and the organizational commitment among crews members of airline companies in Korea. The data were collected from 230 employees of the a private airline company who gave their informed consent and completed a self-reported questionnaire in November, 2014. A structural equation model was established. The fitness of the hypothetical model was adequate (${\chi}^2=88.424$, df=48, RMR=0.044, GFI=0.940, CFI=0.964, NFI=0.926, IFI=0.965). Analysis of the hypothetical model demonstrated that effects of safety, working condition were significantly correlated with organizational justice and organizational commitment. The results of this study indicate that it is necessary to develop a safety program and working condition to encourage better organizational commitment of the pilot, leading to a brighter future for domestic airline business.

본 연구는 운항 승무원의 삶의 질을 높이기 위한 방안마련을 위해 안전과 근무조건 및 조직공정성, 조직몰입 정도를 측정하고, 조직몰입에 영향을 미치는 관련요인을 파악하기 위해 경로분석을 시행하였다. 2014년 11월 2일부터 3일까지 인천국제공항 및 김포국제공항을 운항하는 국내 7개 민간 항공사의 운항승무원 230명을 대상으로 설문조사를 실시하였다. 안전, 근무조건, 조직공정성, 조직몰입 등을 리커트 5점 만점으로 측정하여 신뢰도와 타당성 검정을 수행하였다. 경로모형의 적합도는 $X^2=88.424$, p<0.001, df=48, $X^2/df=1.842$, RMR=0.044, GFI=0.940, NFI=0.926, CFI=0.964, IFI=0.965로 나타났으며, 최종 연구모형에서 근무조건과 안전은 조직공정성과 조직몰입의 유의미한 영향요인으로 나타났다. 따라서 민간 항공사의 조직공정성과 조직몰입을 위해서는 안전을 강화하고 근무조건을 향상시키고 안전에 대한 노력을 강화해야 한다고 제시된다.

Keywords

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