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Relationship among Hardiness, Social Support and Burnout of Nurses Working in Emergency Department

응급실 간호사의 강인성, 사회적지지 및 소진간의 관계

  • Received : 2017.08.31
  • Accepted : 2017.10.20
  • Published : 2017.10.28

Abstract

This study was to identify hardiness, social support, burnout which might influence burnout in emergency department nurses. Data were collected by self-reporting questionnaires from 115 nurses in 8 emergency department. Data analysis was done with SPSS/Win 21.0 program. Burnout showed significantly negative correlations with hardiness(r=-.390, p<.001), social support(r=-.400, p<.001) and hardiness showed significantly positive correlations with social support(r=.351, p<.001). As results, key factor was hardiness, social support, that continuing to work in emergency department, were significant predictors and accounted for 30.6%. Based on these results, burnout showed statistically significant differences depending on hardiness, social support and wanted department state. It is needed to develop a program in order to improve hardiness and social support of emergency department nurses.

본 연구의 목적은 응급실 간호사의 강인성과 사회적 지지 및 소진의 정도를 파악하고 소진에 미치는 영향 요인을 확인하고자 시도되었다. 연구방법은 자가보고식 조사연구이며, 연구대상은 일지역 종합병원 응급실에서 6개월 이상 근무하고 있는 간호사를 선정하였다. 자료수집은 강인성, 사회적 지지, 소진 측정도구 설문지를 활용하였고, 수집된 설문지 중 115개를 SPSS/Win 21.0 program을 이용하여 분석하였다. 연구결과, 강인성 점수는 평균 2.59점(1.80-3.67점), 사회적 지지 3.29점(1.00-5.00점), 소진 3.16점(1.73-4.63점)이었다. 소진은 강인성 (r=-.390, p<.001), 사회적 지지(r=-.400, p<.001)와 부적 상관성이 있었고 강인성은 사회적 지지(r=.351, p<.001)와 정적 상관성이 있었다. 소진에 영향을 미치는 요인은 강인성(${\beta}=-.325$, p<.001), 사회적 지지(${\beta}=-.213$, p=.023), 응급실 계속희망 여부(${\beta}=-.295$, p=.001)였고 소진에 대한 설명력은 30.6%였다. 따라서 응급실 간호사의 소진 감소를 위해 응급실 근무자는 희망자로 배치하고 강인성과 사회적 지지를 높일 수 있는 프로그램을 개발하고 운영할 것을 권한다.

Keywords

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