Journal of the Korea Academia-Industrial cooperation Society (한국산학기술학회논문지)

The Korea Academia-Industrial cooperation Society (한국산학기술학회)
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A Study on Emotional Labor, Resilience and Psychological Well-Being of Clinical Nurses

임상간호사의 감정노동, 회복탄력성 및 심리적 안녕에 관한 연구

  • Received : 2018.01.03
  • Accepted : 2018.02.02
  • Published : 2018.02.28
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Abstract

The purpose of this study is to investigate the relationship between emotional labor, resilience, and psychological well-being in clinical nurses, and to investigate ways to improve their psychological well-being. Data collection was conducted for nurses working in two general hospitals housing 300 beds in Incheon and Chungcheongnam-do. A total of 187 nurses were interviewed from June 10 to August 20, 2016. Data were analyzed using frequency and percentage, mean, standard deviation, t-test, analysis of variance (ANOVA), Pearson's correlation, and multiple regression analysis. In this research, 94.7% of the subjects were female, their mean age was 29.80, 61.5% of them had received associate of nursing degrees, and 70.6% were single. Results of the research showed that emotional labor averaged $3.37{\pm}.50hours$, resilience was $3.29{\pm}.45hours$, and psychological well-being was $3.25{\pm}.47hours$. There was a negative correlation (r=-.165, p<.05) between time spent on emotional labor and psychological well-being, and a positive correlation between time spent on recovery resilience and psychological well-being (r=.686, p<.01). Resilience was a predictor of psychological well-being, explained by a rating of 46.8% (F=164.43, p<.001). Based on the results of this study, developing a program that can improve resilience to improve the psychological well-being of clinical nurses involved in high emotional labor is suggested.

본 연구는 임상간호사의 감정노동, 회복탄력성 및 심리적 안녕의 관계를 확인하고, 임상간호사의 심리적 안녕을 향상시키기 위한 방안을 모색하고자 실시된 서술적 조사연구이다. 자료 수집은 인천광역시 및 충청남도에 소재한 300 병상 이상의 2개 종합병원에서 근무하는 간호사를 대상으로 편의 표출되었으며 총 187명의 간호사를 대상으로 2016년 6월 10일부터 8월 20일까지 진행하였다. 자료 분석은 실수와 백분율, 평균 및 표준편차, t-test와 ANOVA, Pearson's 상관관계, 다중회귀 분석을 이용하였다. 연구결과 대상자의 94.7%가 여성이며 평균연령은 29.80세로 3년제 전문학사가 61.5%, 미혼이 70.6%였다. 감정노동은 평균 $3.37{\pm}.50$점, 회복탄력성은 평균 $3.29{\pm}.45$점, 심리적 안녕은 평균 $3.25{\pm}.47$점으로 나타났다. 감정노동과 심리적 안녕은 음의 상관관계(r=-.165, p<.05), 회복탄력성과 심리적 안녕은 양의 상관관계(r=.686, p<.01)가 있었으며, 회복탄력성은 심리적 안녕의 예측요인으로 46.8%(F=164.43, p<.001)의 설명력을 보였다. 본 연구 결과를 바탕으로 높은 감정노동을 수행해야 하는 임상간호사의 심리적 안녕을 향상시키기 위한 회복탄력성을 강화시킬 수 있는 프로그램 개발을 제언한다.

Keywords

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