Journal of Korean Library and Information Science Society (한국도서관정보학회지)

Korean Library and Information Science Society (한국도서관정보학회)
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A Study on Disabled Users' Core Needs According to the Types of Disorders for Library Service

도서관 장애인서비스에 대한 장애유형별 이용자 핵심요구 연구

  • 강지혜 (동덕여자대학교 문헌정보학과) ;
  • 차성종 (숭의여자대학교 문헌정보과) ;
  • 배경재 (동덕여자대학교 문헌정보학과)
  • Received : 2018.02.20
  • Accepted : 2018.03.18
  • Published : 2018.03.31
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Abstract

Over the past decade, the environment around libraries for the disabled has been greatly improved. Related legislation was established, facilities and facilities expanded, and the number of related collections and programs increased. In order to solve this problem, a survey of users' needs in accordance with the changing environment needs to be completed. In this study, we studied the existing research and analyzed the core needs of each type of disability employing user interviews and expert Delphi research. Users demanded quantitative and qualitative expansion of resources as well. Users needed personalized services and programs, convenience in using facility, accessibility of web and applications, and professional staff.

지난 10년간 국내 도서관계에서는 도서관의 장애인서비스 관련 환경이 크게 개선되었다. 관련 법안이 마련되고, 시설과 설비가 확대되고, 관련 장서와 프로그램의 수가 증가하였다. 그럼에도 불구하고 장애인의 도서관 이용 비율이 증가추세에 이르지 못하고 있다. 본 연구는 기존 연구를 분석하여 장애유형별 이용 요구를 분석하였으며, 이용자 면담과 전문가 델파이 연구를 통해 이용자들의 도서관 서비스에 대한 핵심요구를 파악하였다. 이용자들은 자원의 양적 확대와 함께 질적 확대, 개별화된 서비스와 프로그램 제공, 시설 편의성 증대, 웹과 어플리케이션의 접근성 향상, 전문적인 인력 배치 등을 요구하였다.

Keywords

References

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Cited by

  1. 도서관 공간에 대한 장애인 이용행태 및 요구 분석 vol.50, pp.2, 2018, https://doi.org/10.16981/kliss.50.2.201906.25