Journal of the Korea Academia-Industrial cooperation Society (한국산학기술학회논문지)

The Korea Academia-Industrial cooperation Society (한국산학기술학회)
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Image Analysis and Management Strategy for The National Science Museum Utilizing SNS Big Data Analysis

SNS 빅데이터 분석을 활용한 국립과학관에 대한 이미지 분석과 경영전략 제안

  • Shin, Seongyeon (Korea Institute of Sport Science, Korea Sports Promotion foundation)
  • 신성연 (국민체육진흥공단 한국스포츠정책과학원)
  • Received : 2019.08.26
  • Accepted : 2020.01.03
  • Published : 2020.01.31
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Abstract

The purpose of this study is to investigate science consumers' perceptions of the National Science Museum and suggest effective management strategies for the museum. Research questions were established and the analyses were conducted to achieve the research goals. The collection and analysis of the data were conducted through a new approach to image analysis that combines qualitative and quantitative methods. First, the image of the concept of science was derived from science consumers (adults, undergraduate and graduate students) through a qualitative research method (group-interviewing), and then text analysis was conducted. Second, quantitative research was conducted through LDA (Latent Dirichlet Allocation)-based topical modeling of 63,987 words extracted from 12,920 titles of blog postings from one of the most heavily-trafficked portal sites in Korea. The results of this study indicate that the perception of science differs according to the characteristics of the respondents. Further, topic-modeling extracted 20 topics from the blog posting titles and the topics were condensed into seven factors. Detailed discussions and managerial implications are provided in the conclusion section.

본 연구의 목적은 대중들이 지각하는 과학관에 대한 인식의 분석을 바탕으로 효과적인 과학관 경영전략을 제시하는 것이며, 이를 위해 연구문제들을 설정하여 분석을 진행하였다. 자료의 수집과 분석은 질적연구방법과 양적연구방법을 융합하여 이미지 분석에 대한 새로운 접근방식을 통해 진행되었다. 먼저 면담(Interviewing)을 통한 질적연구방법을 통해 면접 대상자들(대학생, 대학원생 및 일반인)로부터 과학이라는 개념에 대한 이미지를 도출한 후 텍스트 분석을 실시하였다. 그리고 국립과학관과 관련하여 국내 대형 포털사이트 검색결과 중 블로그 포스팅 12,920건의 제목에서 추출한 63,987개의 단어에 대한 LDA기반 토픽 모델링(Latent Dirichlet Allocation Topic modeling)을 통한 양적연구방법을 융합하여 연구가 진행되었다. 분석결과, 응답자 특성에 따라 과학에 대한 인식은 차이가 있는 것으로 확인되었다. 국립과학관에 대한 포털사이트 검색결과는 20개의 토픽으로 도출되었고 7개의 요인으로 분류되었다. 본 연구의 결론에는 이에 대한 논의와 과학관 경영전략을 제시하고 있다.

Keywords

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