DOI QR코드

DOI QR Code

Factors to Affect Turnover Intention of Nurse: Focusing on Personal, Situational and Interpersonal Relation Variables

간호사의 이직의도에 영향을 미치는 요인: 개인, 상황, 대인관계변수 중심으로

  • Received : 2013.08.19
  • Accepted : 2013.11.01
  • Published : 2013.11.30

Abstract

Purpose: The purpose of this study was to figure out influences of supervisor's and colleague's supports, nursing work environment, ego-resilience, organizational commitment and burnout on turnover intention of nurses working in general hospitals. Methods: The data were collected from 379 nurses working in general hospitals with more than 500 beds in S city from July 1 to August 31, 2012. The collected data were analyzed with independent t-test, one-way ANOVA, Pearson's correlation and Hierarchial regression analysis by using SPSS 19.0. Results: In case the subject was young, with work experience of 1~5 years, single, female and position of general nurse, turnover intention was statistically significantly higher. Turnover intention, supervisor's support, nursing work environment, organizational commitment and ego-resilience showed significantly negative correlations, but burnout showed significantly positive correlations. In case of controlling general characteristics, higher correlational variables with turnover intention accounted for 30.2%. Conclusion: In order to reduce turnover intention of general nurses who showed higher intention with 1~5 years' work experience, situational variables such as organizational commitment and nursing work environment and interpersonal relation variables such as supervisor's support as well as personal variables such as ego-resilience should all be considered.

Keywords

References

  1. Allen, N. J., & Meyer, J. P. (1990). The measurement and antecedents of affective, continuance and normative commitment. Journal of Occupational Psychology, 63, 1-18. https://doi.org/10.1111/j.2044-8325.1990.tb00506.x
  2. Block, J., & Kremen, A. M. (1996). IQ and ego-resiliency: Conceptual and empirical connections and separateness. Journal of Personality and Social Psychology, 70 (2), 349-361. http://dx.doi.org/10.1037/0022-3514.70.2.349
  3. Han, S. J. (2000). A study on the relationship between nursing organizational culture and organizational performance . Unpublished doctoral dissertation, Ewha Womans University, Seoul.
  4. Han, Y. H., Son, I. S., Park, K. O., & Kang, K. H. (2010). The relationships between professionalism, job involvement, organizational commitment and turnover intention among clinical nurses. Journal of Korean Clinical Nursing Research, 16 (2), 17-31.
  5. Hart, P. L., Brannan, J. D., & Chesnay, M. D. (2012). Resilience in nurses: An integrative review. Journal of Nursing Management, 2. [Online] http://dx.doi.org/10.1111/j.1365-2834.2012.01485.x
  6. Hospital Nurses Association. (2013, July, 9). Register orientation. Retrieved July 9, 2013, from http://www.khna.or.kr/
  7. Kang, K. N. (2010). Nurses' practice environment, nursing professionalism, career commitment, and turnover intention in the small-medium sized hospital. Unpublished master's thesis, Ewha Womans University, Seoul.
  8. Kang, K. N. (2012). Factors influencing turnover intention of nurses in small-medium sized hospitals. The Journal of Korean Nursing Administration Academic Society, 18 (2), 155-165. https://doi.org/10.11111/jkana.2012.18.2.155
  9. Kim, A. S. (2010). The relationship of hospital employees' job stress, emotional labor, resilience and mental health. Unpublished master's thesis, Ajou University, Suwon.
  10. Kim, I. S. (2009). The role of self-efficacy and social support in the relationship between emotional labor and burn out, turn over intention among hospital nurses. The Journal of Korean Nursing Administration Academic Society, 15 (4), 515-526.
  11. Kim, J. K., & Kim, M. J. (2011). A review of research on hospital nurses' turnover intention. The Journal of Korean Nursing Administration Academic Society, 17 (4), 538-550. https://doi.org/10.11111/jkana.2011.17.4.538
  12. Kim, K. H. (2008). The relationship of self-efficacy and social support on burnout of insurance review nurses. Unpublished master's thesis, Hanyang University, Seoul.
  13. Kim, K. S., & Han, Y. H. (2013). A study on intention to quit and job overload, role ambiguity, burn out among nurses in general hospital. Korean Journal of Occupational Health Nursing, 22 (2), 121-129. http://dx.doi.org/10.5807/kjohn.2013.22.2.121
  14. Kim, M. A., Park, K. O., Yoo, S. J., Kim, M. J., & Kim, E. S. (2009). A survey of nursing activities in small and medium-size hospitals: Reasons for turnover. Journal of Korean Clinical Nursing Research, 15 (1), 149-165.
  15. Kim, M. J. (2005). Relationship among spiritual well-being, work stress and burnout of nurses in oncology unit. Unpublished master's thesis, Gosin University, Busan.
  16. Kim, M. J., & Park, S. A. (2010). Experiences of hospital nurses' turnover: Determinants of factors affecting turnover intention. Journal of Military Nursing Research, 28 (1), 56-69.
  17. Kim, M. R., & Seomun, G. A. (2013). Relationships among burnout, job satisfaction, organizational commitment and turn over intention to resign in hospital nurses. Korean Journal of Occupational Health Nursing, 22 (2), 93-101. http://dx.doi.org/10.5807/kjohn.2013.22.2.93
  18. Kim, K. S., & Han, Y. H. (2013). A study on intention to quit and job overload, role ambiguity, burn out among nurses in general hospital. Korean Journal of Occupational Health Nursing, 22 (20), 121-129. https://doi.org/10.5807/kjohn.2013.22.2.121
  19. Kim, Y. H., Choi, J. H., & Kim, K. E. (2009). The impact of job overload, relationship with senior on nurses' intention to quit their jobs: Mediating role of emotional exhaust. The Journal of Korean Nursing Administration Academic Society. 15 (3), 372-381.
  20. Korea Nurses Association. (2013, July, 9). Path to a nurse. Retrieved July 9, 2013, from https://www.koreanurse.or.kr:444/resources/be_nurse.php
  21. Kwon, J. O., & Kim, E. Y. (2012). Impact of unit-level nurse practice environment on nurse turnover intention in the small and medium sized hospitals. The Journal of Korean Nursing Administration Academic Society, 18 (4), 414-423. https://doi.org/10.11111/jkana.2012.18.4.414
  22. Lake, E. T. (2002). Development of the practice environment scale of the nursing work index. Research in Nursing & Health, 25 (3), 176-188.
  23. Lee, K. J., & Yoo, S. Y. (2011). Relationships between nurses' ethical dilemma, coping types, job satisfaction and turnover intention in Korea. Journal of Korean Clinical Nursing Research, 17 (1), 1-15.
  24. Lee, Y. J., & Kim, K. B. (2008). Experiences of nursing turnover. Journal of Korean Academy of Nursing. 38 (2), 248-257. https://doi.org/10.4040/jkan.2008.38.2.248
  25. Park, J. A., & Lee, E. K. (2011). Influence of ego-resilience and stress coping styles on college adaptation in nursing. The Journal of Korean Academic of Nursing Administration, 17 (3), 267-276. https://doi.org/10.11111/jkana.2011.17.3.267
  26. Park, J. W. (1985). A study for development of social support. Unpublished doctoral dissertation, Yonsei University, Seoul.
  27. Pines, A. M., Aronson, E., & Kafry, D. (1981). Burnout: from tedium to personal growth. New York: A Division of MacMillian Publishing Co. Inc.
  28. Steel, R. P., & Lounsbury, J. W. (2009). Turn over process models: review and synthesis of a conceptual literature. Human Resource Management Review, 19, 271-282. https://doi.org/10.1016/j.hrmr.2009.04.002
  29. Yoo, S. J., & Choi, Y. H. (2009). Predictive factors influencing turnover intention of nurses in small and medium-sized hospitals in Daegu city. Journal of Korean Academic of Nursing Administration, 15 (1), 16-25.
  30. Yu, M. (2011). Work stress, turnover intention and burnout among nurses in neonatal intensive care units. Journal of Korean Academic of Nursing Administration, 17 (1), 115-126. https://doi.org/10.11111/jkana.2011.17.1.115
  31. Yu, S. K., & Sim, H. W. (2002). Psychological protective factors in resilient adolescents in Korea. Korea Educational Psychology Association. 16 (4), 189-206.

Cited by

  1. Influence of Emotional Intelligence and Ego Resilience on Interpersonal Relationship of Nurses vol.16, pp.6, 2015, https://doi.org/10.5762/KAIS.2015.16.6.3902
  2. Phenomenological Study on Burnout Experience of Clinical Nurses Who have Turnover Intention vol.21, pp.4, 2015, https://doi.org/10.4069/kjwhn.2015.21.4.297
  3. Effects of Job Participation on Intention to Leave among Physicians Working in Public Health Center vol.26, pp.3, 2016, https://doi.org/10.4332/KJHPA.2016.26.2.219
  4. Influence of Nurses' Work Environment, Organizational Commitment, and Nursing Professionalism on Turnover Intention of Nurses in Long Term Care Hospitals vol.24, pp.4, 2018, https://doi.org/10.11111/jkana.2018.24.4.265
  5. The relationship between intention to leave the hospital and coping methods of emergency nurses after workplace violence vol.27, pp.7-8, 2018, https://doi.org/10.1111/jocn.14228
  6. 초보간호사의 자아탄력성, 자기효능감, 간호전문직 자아개념의 관계 vol.17, pp.8, 2016, https://doi.org/10.5762/kais.2016.17.8.646
  7. 경력간호사의 자아탄력성과 경력계획이 이직의도에 미치는 영향 vol.24, pp.3, 2017, https://doi.org/10.22705/jkashcn.2017.24.3.284
  8. 임상간호사의 간호근무환경과 긍정심리자본이 이직의도에 미치는 효과 vol.16, pp.2, 2018, https://doi.org/10.14400/jdc.2018.16.2.277
  9. 상급초보 간호사의 재직의도 영향요인 vol.19, pp.4, 2013, https://doi.org/10.5762/kais.2018.19.4.221
  10. 간호사의 직장 내 집단약자 괴롭힘, 사회적 지지가 이직의도에 미치는 영향 vol.19, pp.9, 2018, https://doi.org/10.5762/kais.2018.19.9.166
  11. The Mediating Effect of Resilience on the Relationship between Role Conflict and Burnout in Physician Assistant Nurses vol.26, pp.2, 2013, https://doi.org/10.11111/jkana.2020.26.2.142