Journal of Convergence for Information Technology (융합정보논문지)

Convergence Society for SMB (중소기업융합학회)
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The Effect of Attitudes toward the geriatric of Caregivers on their Emotional Work and Burnout

요양보호사의 감정노동과 소진이 노인 돌봄 태도에 미치는 융복합적 영향요인

  • Received : 2019.05.14
  • Accepted : 2019.07.20
  • Published : 2019.07.29
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Abstract

The purpose of this study examine to identify the mediating attitudes toward the geriatric patient in the relation between emotional work and burnout. Data were collected by self-report questionnaires targeting 142 caregiver in D city and G city. Data were analyzed with SPSS/PC ver. 21.0 programs. There were significantly positive correlations between toward the geriatric patient, emotional work and burnout. As a result of analyzing the main factors affecting the level of care performance for attitudes toward caring the geriatric attentiveness, health state, work type appeared to be significant explanatory variables, and this model's explanatory power was 31%. Therefore, it is necessary to apply the education program to improve the social awareness in addition to the stable work environment of the nursing care provider in order to raise the attitude of the caregiver to care for the elderly.

본 연구는 요양보호사의 감정노동과 소진이 노인 돌봄 태도에 미치는 영향요인 파악하기 위한 서술적 조사이다. 2018년 12월 1일부터 30일까지 D시, K도에서 6개월 이상 노인 돌봄으로 근무한 요양보호사 142명으로 구조화된 설문지로 자가기입방식의 설문 조사를 시행하였다. 수집된 자료는 SPSS 21.0을 이용하여 t-test, ANOVA, Pearson 상관분석 및 다중회귀분석을 시행하였다. 본 연구결과는 요양보호사의 노인 돌봄 태도에 영향을 미치는 변수로 감정노동의 주의 정도, 건강상태, 근무형태이며, 설명력은 31%였다. 즉, 요양보호사는 노인의 행동을 그대로 이해하며 받아들여야 하는 감정표현의 주의 정도에 관한 요구가 높을수록, 자가건강상태가 좋지 않을수록, 근무형태가 불안정할수록 노인 돌봄 태도에 부정적인 영향을 미치는 것으로 확인되었다. 따라서 요양보호사의 노인 돌봄 태도를 높이기 위하여 요양보호사의 안정적인 근무 환경과 더불어 사회적 인식 개선을 위한 교육프로그램의 적용이 필요하다.

Keywords

Table 1. General Characteristics and Difference of study variables

JKOHBZ_2019_v9n7_41_t0001.png 이미지

Table 2. Level of Emotional work, Attitudes toward the geriatric patient, Burnout in Caregiver (N=142)

JKOHBZ_2019_v9n7_41_t0002.png 이미지

Table 3. Correlations among study variables

JKOHBZ_2019_v9n7_41_t0003.png 이미지

Table 4. Factors Influencing Attitudes Toward Caring the Geriatric of Subjects

JKOHBZ_2019_v9n7_41_t0004.png 이미지

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